Self Reflection Ong Zhou Yi


Self Reflection

Ong Zhou Yi DHM19004

First of all, I am very glad that our lecturer can give us the opportunity to go to Jen Hotel to have an on job training. From this training, I have learned a lot of things that I have not learned before. It is because there have many knowledge need to be experienced personally to make it easier be taught.
I know that housekeeper is not an easy job. Mr.Kumar, the housekeeper who trained me said that he need to clean about 25 rooms on that day because of the lack of housekeeper. I also thought that housekeeper can work under the air-conditioner and beautiful environment, but the reality is contrary. During cleaning the room, there have many dirty things like used diapers, toilets with stool and stained sheets, etc. All these dirty things need to be cleaned by a housekeeper. They also have a lot of exercises, so even there have air-conditional, they will still be sweating a lot. Mr Kumar also teaches me the use of different chemical, how to fold the bath towel to make the logo on top and change the bedsheet.
 On that day, Jen Hotel provides their staff meal for us. We go to their canteen to have breakfast and lunch. I need to say that their meal is delicious. Until now, I still miss their fried noodles. At last, I learned the importance of housekeeper. If a hotel does not have housekeeper, it will not work. And again, I would like to thank JenHotel and the lecturer for giving us this opportunity.

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